With distinctive designs, lifestyle amenities, and natural settings, Valencia Group hotels became destinations and gathering places aimed at being as unique as the guests they serve. However, their distribution landscape was fractured. Separate solutions were used for each business function, and their website wasn't attracting the direct bookings they wanted.
In this brand-new case study, learn how Valencia Group was able to bring all their operations into one solution, upgrade their booking engine, and gain control of their bottom line.
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"We believe in a holistic approach to our guest experience, and that translates over to our expectations for our technology choices as well. SHR brings all the pieces together." Wendy Norris — Corp. Director of Revenue Management & eCommerce, Valencia Group
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