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Book4time

Book4time


A seamless customer experience at your hotel or resort spa from check-in to check-out.
The world's most innovative cloud-based booking management software. Over 25,000 users in 60+ countries use Book4Time's spa management software to book 1.5 million appointments per month and process over $1.2 billion in transactions.



Book Appointments Online

Connect with your guests at any time or place with our customizable online booking platform, or build your own online booking guest experience using our API.



Group Bookings

Use our booking wizard to quickly schedule large groups and corporate events. Allow groups to check in under a single reservation, charge to corporate accounts or pay individually at POS.



Activities and Classes

Easily schedule classes for fitness, yoga or other activities at the front desk or let your clients book online. Capture activity-specific guest preferences and payment.



Memberships

Increase guest retention with a centralized membership program. Offer member discounts, exclusive services or monthly credits that can be redeemed for services.



Yield Management

Maximize peak period utilization and drive traffic during slow periods with a central management tool to improve productivity and increase revenue.



Room and House Charges

Easily integrate your hotel PMS and process room charges in real-time. Optionally, transfer all spa revenue to your hotel system.



24/7 Product Support

You can count on our knowledgeable global team of experts for quick answers and live 24/7 priority support by phone or email.



Password Policies

Ensure your staff are creating strong passwords with our enhanced security measures that follow industry standard best practices and prevent unauthorized access from remote locations.



Usage Auditing & Alerts

Know what your staff are doing across your business with reporting that shows login activity and all user activity tracking.



SAML/LDAP Single Sign-On

Connect your existing enterprise authentication system with Book4Time to provide the highest level of security and single authentication to your staff with their corporate credentials.



Role-Based Security

Create custom roles to provide each member of your staff with the blend of permissions they need to do their jobs with our comprehensive role-based security wizard.



Technician Goals and KPIs

Challenge your staff by offering performance-driven rewards for KPIs such as request rate, retail penetration and booked-to-scheduled hours.



Alerts and Compliance

Ensure complete compliance with reporting regulations for cash gratuities, commissions and bonuses reporting earned by your staff.



Commissions and Spiff Tracking

Easily set up schedules for commissions and spiffs for each of your staff members, and track them automatically.



Labor and Shift Management

Eliminate conflicts and plan shifts based on employee service profiles with our intuitive scheduler that accounts for availabilities and planned time breaks.

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